Ongoing Insight and Support for Victron Electrical Systems
Tiny Build Electrics provides remote monitoring and support services for Victron electrical systems, helping owners of off-grid power systems monitor performance, identify issues early, and keep systems operating reliably over time
This service is suitable for any Victron-equipped system, including campervans, motorhomes, off-grid cabins, tiny homes, boats, and fixed off-grid buildings.
Using Victron’s VRM platform and Cerbo GX, we provide expert system setup, configuration, and remote support, offering peace of mind long after installation or commissioning.
About Our Remote Monitoring
For Your Off-Grid Installation
Remote Monitoring Support Details
What You Get:
- One-hour Zoom consultation for system commissioning.
- VRM/Cerbo GX setup, diagnostics, firmware updates.
- Notifications for low, cold, hot battery, temperatures etc.
- *12 months of VRM/email support.
Benefits:
- Seamless Victron remote monitoring setup.
- Alerts prevent system failures.
- Reliable off-grid performance.
Price:
- £195 – Tailored for your Victron system.
Our Commitment: We support only Victron Energy systems.
Book In Today
Getting started is simple. Fill out and complete the booking form below to schedule your one-hour Zoom consultation. Our booking form gathers your Victron system details to ensure precise commissioning. We’ll configure monitoring and provide *12 months of support.
Remote Monitoring
A Working Example
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400000+
Electrical Parts Supplied
2000+
Wiring Diagrams Drawn
1500+
Systems Designed
FAQ
Frequently Asked Questions
What is Victron remote monitoring and support?
Victron remote monitoring and support allows an off-grid electrical system to be monitored, diagnosed, and supported remotely using Victron’s VRM platform. It provides real-time visibility of battery health, charging performance, energy usage, and system status, combined with professional support to help keep systems running reliably.
What types of systems can be remotely monitored?
We provide remote monitoring and support for any Victron-equipped off-grid electrical system, including campervans, motorhomes, off-grid cabins, tiny homes, retreats, and fixed off-grid buildings. The key requirement is that the system uses Victron monitoring hardware and is connected to the internet.
What Victron equipment is required for remote monitoring?
Remote monitoring typically requires a Victron Cerbo GX (or equivalent GX device) connected to the system, along with an internet connection via Wi-Fi or 4G. This allows data to be transmitted securely to the Victron VRM portal for monitoring and support.
What is included in the remote monitoring and support service?
The service includes remote system commissioning, VRM and Cerbo GX setup, firmware updates, alert configuration, and 12 months of remote monitoring and email support. This ensures the system is correctly configured and supported over time, not just at the point of setup.
Can you help if my Victron system is already installed?
Yes. We regularly support existing Victron systems, including systems installed by other contractors or DIY builders. Remote monitoring allows us to review configuration, identify issues, and optimise system performance without physical access in many cases.
Can issues be fixed remotely?
Many issues can be diagnosed and resolved remotely, such as configuration errors, firmware issues, or incorrect settings. Where physical changes are required, we provide clear guidance and recommendations to resolve the issue safely.
Is remote monitoring suitable for off-grid cabins and retreats?
Yes. Remote monitoring is particularly valuable for off-grid cabins, retreats, and remote accommodation, where early issue detection and reduced site visits are critical. Monitoring helps identify potential problems before they impact guests or operations.
Do you actively monitor my system or only respond if there’s an issue?
Systems are configured with alerts and notifications to highlight abnormal behaviour. Monitoring allows us to respond when issues arise, review system performance, and provide support as needed during the support period.
How long does remote monitoring and support last?
Remote monitoring and support is provided for 12 months from setup. Ongoing support beyond this period can be discussed if continued monitoring is required.
Is this service only available to Tiny Build Electrics installation customers?
No. Remote monitoring and support is available for any Victron-equipped system, regardless of who carried out the original installation, provided the system meets safety and connectivity requirements.
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